Shipping policy
Shipping Policy
At JoJo Shop, we are committed to delivering your orders quickly and securely.
Order Processing Time
- All orders are typically processed and shipped within 3-5 business days (excluding weekends and holidays) after receiving payment confirmation.
- You will receive another notification when your order has shipped. Please note that processing times may take longer during high-volume peak seasons.
Shipping Rates & Delivery Estimates
- Shipping charges and estimated delivery times for your order will be calculated and displayed at checkout based on your delivery address.
- Delivery dates are estimates provided by shipping carriers and are not guaranteed due to potential customs delays, weather conditions, or local carrier issues.
Shipment Tracking
- Once your order has shipped, you will receive a shipment confirmation email containing a tracking number. You can use this number to track your package's progress on the carrier's website.
Customs, Duties, and Taxes
- JoJo Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).