terms of service

Article 1 (Scope of Application)
These terms and conditions apply to all relationships related to the sale of products and use of services on this site (JoJo Handmade Bags).

Article 2 (Establishment of an order)
Your order will be confirmed when we send you the "Order Completion Email". If there is a shortage of stock or we need to confirm the specifications, we will contact you by email within 48 hours of placing your order. Article 3 (Characteristics of Made-to-Order Products)
For fully customized products, we cannot accept design changes or cancellations after the order has been confirmed. The color and texture of natural leather may vary from item to item (this is not a reason for return).
Article 4 (Payment Method)
Accepted payments: Credit card, bank transfer, PayPay
Bank transfer fees: Customer to be borne by the customer Article 5 (Transfer of Ownership)
The ownership of the product will be transferred to the customer upon payment completion. However, we will be responsible for storing the product until the shipment is completed.

Article 6 (Prohibited Acts)
The following actions are prohibited:

Unauthorized duplication or reuse of the designs on this website Unauthorized manipulation of the order system Solicitation of direct transactions with craftsmen Article 7 (Disclaimer)
We are not responsible for:

Delays due to natural disasters or delivery company malfunctions Problems caused by customer input errors Aging of leather outside the scope of normal management Article 8 (Changes to Terms and Conditions)
We reserve the right to change these terms and conditions as necessary. Changes will take effect when posted on the website.

Article 9 (Governing Law and Court of Jurisdiction)
The interpretation of these terms and conditions shall be governed by the laws of Japan, and in the event of any dispute, the local court shall have exclusive jurisdiction as the first instance.

Contact email: welovingshopc@gmail.com
(Hours: Weekdays 10:00-17:00 *Please allow 2 business days for us to respond to your email)